Frequently Asked Questions
Answers to Common Queries
Ensuring customer satisfaction is our top priority, which is why we take great care in the proofing process for artwork files on our online estore. Prior to proceeding with print production, we always seek approval from our valued customers. Once we receive the high-resolution print files, we swiftly provide customers with a proof within a timeframe of 2-3 business days. Only upon receiving their explicit approval do we move forward with initiating the printing process.
For seamless delivery of orders placed on our online estore, we have established the following shipping guidelines:
Standard Checkout – Orders are dispatched within a timeframe of 3-5 business days (excluding Metal and Vinyl stickers).
Express Checkout – To cater to urgent requirements, orders can be dispatched within 1-2 business days for an additional fee of Rs. 199 (excluding Metal and Vinyl stickers).
- Following the shipping process, customers can expect their orders to be delivered within an estimated timeframe of 3-4 business days in well-connected cities.
- Please bear in mind that delivery to remote areas may necessitate additional time.
- Given the existing restrictions, we are unable to provide a guarantee for specific delivery dates.
In order to streamline our operations and ensure efficiency, we kindly request customers to place separate orders for each individual design. However, we do accommodate multiple designs within a single order if the total quantity exceeds 2000 pieces.
Recognizing the importance of meeting specific size requirements, we are pleased to offer stickers/labels in any size that aligns with your unique dimensions. For instance, if you require a 2.6in x 3.5in rectangle, simply select the 3in x 4in size option and specify your precise dimensions in the delivery instructions. Before proceeding with production, we will provide you with a proof for your approval.
To achieve optimal results, it is imperative to ensure that the application surface is thoroughly dry and free from any dust particles. Our stickers adhere most effectively to smooth and even surfaces, as opposed to textured surfaces that may not provide an ideal adhesive base. Rest assured, our stickers are thoughtfully designed to be user-friendly, with sheets that offer precise cutting and hassle-free peeling.
During the cutting process, it is possible for a slight margin of movement, typically ranging between 1-2mm, to occur. To account for this, we recommend extending the background color or artwork by a minimum of 4mm. Additionally, to maintain clarity, it is advisable to keep all text and vital information at least 3mm inside the cutting area. For a comprehensive understanding, we provide a detailed PDF guide for your reference.
Our commitment to quality extends to our printing services, which encompass multicolor options for all our stickers/labels. We strive to deliver vibrant and precise color reproduction in the final product.
To safeguard the pristine condition of your stickers, we recommend storing them upside down with gentle pressure applied upon receipt. By doing so, you can prevent any potential bending or curling, ensuring that your stickers maintain their quality and durability over time.