At Printix Digital, located in India, we value your privacy and have developed this Privacy Policy (“Policy”) to inform you about the information we collect when you visit our website, https://printixdigital.com (“Site”), why we collect it, and how we use it. The terms “You,” “Your,” “Yours,” and “User” refer to the entity, person, or organization using our Site. When this Policy mentions “We,” “Us,” and “Our,” it refers to Printix Digital and its subsidiaries and affiliates. This Privacy Policy is governed by our Terms of Service. If you have any questions or requests concerning this Policy or the processing of your personal data, please contact us at info@printixdigital.com.

INFORMATION WE COLLECT FROM YOU

We collect information provided by you, which is necessary for the performance of the contractual arrangement between you and us and to comply with our legal obligations.

• Account Signup Information: When you create an account, we ask you to provide signup information such as Email, Name, Surname, Phone, Username, Personal Number, and Address.
• Communications, Chats, Messaging: When you communicate with us through email or any other means, we collect information about your communication and any information you choose to provide or disclose. This may include information from email exchanges, chats, purchase history, etc.
• Payment Information: To facilitate payment processing for orders and use of Site features, we may require you to provide certain financial information. This may include Credit or Debit card type, Billing address, Tax number, and Name and surname.
• Login Information: We collect login information when you log into your account using Authentication Data.

INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or directly contact us, we may automatically collect information, including personal information, about your actions on the Site, the services you use, and how you use them. This information is necessary for the performance of the contract between you and us, compliance with legal obligations, and our legitimate interest in providing and improving Site functionalities.

• Log Data and Device Information: We automatically collect log data and device information when you access and use the Site, even if you haven’t created an account or logged in. This information includes, among other things, Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
• Tracking Technologies and Cookies: We use various tracking technologies such as Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, and Customer number. Additionally, we automatically collect information about the device’s operating system.
• Geo-location Data: We collect approximate location information determined by data such as your IP address to enhance your user experience. This data is collected only when you access the Site using your device.
• Usage Information: We utilize “Google Analytics” to collect information about your interactions with the Site, such as the pages or content you view, searches for listings, bookings you’ve made, and other actions on the Site. Google, Inc. places a permanent cookie on your web browser to identify you as a unique user during future visits. Please refer to Google’s website for more information.

THE WAY WE USE YOUR INFORMATION

We process your information in accordance with general data processing principles. We may use the information we collect through our Site for various purposes, including:

• Identification of users
• Account creation
• Establishing a trusted environment
• Creating statistics and market analysis
• Maintaining communication
• Customizing marketing efforts
• Sending billing information
• Managing user orders
• Contacting users
• Improving services
• Ensuring data security and preventing fraud
• Compliance with applicable laws
• Requesting feedback
• Posting testimonials
• Providing support
• We collect personal information only with your
• consent, for the performance of a contract, or based
• on our legitimate business interests.

DIRECT MARKETING

We may use the contact details you provide for direct marketing purposes. Depending on your preferences, these marketing offers may be personalized using other information you have provided or we have collected from external sources. If you wish to withdraw consent for direct marketing and refuse to receive information from us, you can exercise this option by emailing us at info@printixdigital.com.

COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to enhance the Site’s functionality and make it more user-friendly. Cookies allow us to recognize users and avoid repetitive requests for the same information. Cookies from our Site cannot be read by other websites. Most browsers accept cookies by default unless you change your browser settings to refuse them. Types of cookies used on our Site:

• Strictly Necessary Cookies: These cookies are essential for the operation of our Site. They help us display the right information, customize your experience, maintain security features, and detect malicious activities. Functional Cookies: These cookies improve the functionality of our Site and make it easier for you to use. They remember settings selected by visitors (e.g., language and time zone) and any changes made by you on the Site (e.g., leaving a comment). These cookies do not track your behavior on other websites.
• Performance Cookies: These cookies show us if a visitor has previously visited our Site. Analytic cookies help us recognize and count the number of users on our website and analyze their navigation. They also help us understand, improve, and research our products, features, and services.
• Marketing, Targeting, and Advertising Cookies: These cookies record your visits to our website, pages visited, and links followed. We use this information to display more relevant advertising based on your interests. Advertising cookies let us know if you have seen specific advertisements and help measure their effectiveness.
• For more information on deleting cookies and other related topics, visit http://www.allaboutcookies.org/.

INFORMATION FROM MINORS

Our Site and services are not intended for or directed to persons under the age of 18. We do not knowingly collect or request information from minors, nor do we allow them to use our Site or services. If we discover that we have collected information from a minor, we will promptly delete it. If you believe we might have information about a minor, please contact us using the details below.

SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data, or data related to sexual orientation. Please refrain from sending, uploading, or providing any sensitive data. If you believe we may have received such information, please contact us. We reserve the right to delete any information we believe contains sensitive data.

PAYMENT INFORMATION

To facilitate payment processing for our services, we may require certain financial information. We do not store or collect your payment card details. This information is directly provided to our third-party payment processors, and their use of your personal information is governed by their respective Privacy Policies.

THIRD-PARTY LINKS

Our Site may contain links to other websites. Please review their privacy policies to understand how they collect and use your personal data. We do not control their policies and data processing practices.

RETENTION

We retain your personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you wish to stop us from using your personal information, you can request the deletion of your information and the closure of your account. Please note that we may retain some information for tax, legal reporting, and auditing purposes even after your account is deleted.

SECURITY

We have implemented security measures, including physical, electronic, and procedural safeguards, to protect the personal information you share with us. Our systems are regularly monitored for vulnerabilities and potential attacks. However, please note that no transmission of information over the internet, via email, or text message is entirely secure. We cannot guarantee the absolute protection and security of your personal information or any other User Content you provide to us or share with others. We encourage you to avoid sharing any sensitive information that may cause substantial or irreparable harm if disclosed. If you have any security-related concerns, please contact us at info@printixdigital.com.

YOUR RIGHTS

You have several rights concerning the protection of your personal information:

• Right of Access: You can request access to the personal information we have about you by contacting us using the provided contact details.
• Right to Rectification: If your personal information is inaccurate, you can correct, update, or request its deletion by contacting us.
• Right to Object: You may withdraw your consent for processing your personal information by contacting us. This will not affect the lawfulness of processing prior to your withdrawal.
• Right to Lodge a Complaint: If you believe your rights have been infringed, you have the right to lodge a complaint with the National Data Protection Agency in your country of residence. However, we recommend attempting to resolve any disputes by contacting us first.
• Right to Erasure: You may request the erasure of your personal information for legitimate reasons, such as when the data is no longer necessary or has been unlawfully processed.

APPLICATION OF POLICY

This Policy applies solely to the services offered by our Company. It does not apply to services provided by other companies or individuals, including products or sites displayed in search results, sites that include our services, or other sites linked to our Site or Services.

AMENDMENTS

We may change this Policy from time to time. Any significant changes will be posted on our Site, and we may provide explicit notice, including email notification, for certain services.

ACCEPTANCE OF THIS POLICY

By continuing to use our Site, we assume that you have read and agreed to the contents of this Policy. If you do not agree with this Policy, please refrain from using our Site. We reserve the right to modify our Policy, and your continued use of the Site implies acceptance of any revised version.

FURTHER INFORMATION

If you have further questions regarding the data we collect or how we use it, please feel free to contact us using the provided details: Printix Digital BF-11, Galaxy Building, Thakurganj, Lucknow, India Email: info@printixdigital.com