Frequently Asked Questions

Open the product you want, choose the available size, quantity, material, shape, finishing, and any customer requirement options. Upload your artwork now or choose the available later-upload option where shown, then add the product to cart and complete checkout.

Yes, where the product supports it. Some products allow only admin-defined sizes and quantities for accurate pricing. If the selected size is larger than the available sheet or needs special handling, the page may ask you to contact us for a custom quote.

Yes. Some product pages include requirement dropdowns or notes that do not change price but are sent to the admin team with your order. These options help us understand your exact requirement before production.

Yes. For bulk quantities, unusual sizes, special materials, or business/agency requirements, use the custom inquiry option on the product page or contact us with size, quantity, material, finish, and delivery location.

Common print-ready formats such as PDF, AI, EPS, CDR, PSD, PNG, JPG, and JPEG may be accepted depending on the product settings. The product upload section shows the allowed file types and file limit for that item.

If the product allows it, you can choose an upload-later or email-later option. Production starts only after we receive usable artwork and any required confirmation.

Yes. We review artwork for basic print concerns such as size, resolution, bleed, cut alignment, and obvious file issues. If something important is missing or unclear, our team may contact you before production.

For best results, use 300 DPI artwork at the final print size. Keep important text and logos inside the safe area and include bleed if the design touches the edge.

Screen colors can differ from printed colors because displays use light and printing uses ink/material. We try to print as accurately as possible, but slight color variation can happen because of material, finish, machine, and screen differences.

For calculator-based products, price depends on the selected size, quantity, material rate, cutting/shape rate, production settings, margin, and applicable GST. Standard products use their saved variant prices.

Size and quantity affect how many sheets are required and how efficiently the design fits on a sheet. Larger sizes or lower sheet yield can increase the total production cost.

No. Shipping is calculated separately at checkout where applicable. This keeps product prices transparent instead of hiding inflated delivery charges inside every product.

Checkout can include shipping, tax, or other applicable order-level charges. Product pages usually show the product amount before final delivery charges are calculated.

Available materials depend on the product. Sticker products may include options such as standard paper, transparent, waterproof/non-tearable, gold, silver, matte, glossy, foil, or other admin-configured materials.

If a material is marked out of stock by admin, it may appear as unavailable on the product page. Because products are print-on-demand, some jobs also depend on market availability of paper, sticker material, laminate, foil, or finishing material.

No. Out-of-stock materials are shown for clarity but cannot be selected for checkout. You can choose another available material or contact us for alternatives and timeline.

Matte finish has a softer, low-shine look. Glossy finish has more shine and stronger visual pop. The best option depends on the product use, brand style, and handling requirements.

If those options are enabled for a product, they will appear on that product page. For special finishes or combinations not shown online, contact us before ordering.

Shipping is calculated using the delivery state/location and order weight where applicable. For sheet-based orders, the system can estimate weight from the number of sheets and saved material weight settings.

We add shipping at checkout because preloading delivery cost into every product can make customers pay more than the actual courier cost. This keeps pricing more transparent and fair.

Most regular sticker, card, and print jobs are produced and dispatched within 2–4 business days after your artwork approval. Once dispatched, courier delivery typically takes 2–3 business days for metro cities and 3–5 business days for other locations across India. Bulk quantities or specialized finishes (such as foiling or spot UV) may require 1–2 extra days.

After dispatch, tracking details may be shared through email, SMS, WhatsApp, or another available channel. You can also contact support with your order details.

We generally support domestic shipping in India where courier service is available. Remote or restricted areas may take longer or may need alternate arrangements.

Available payment methods are shown at checkout. Depending on current settings, online payment options such as Razorpay-supported methods may be available.

Applicable GST is calculated according to the site settings and shown where relevant. Product and checkout totals may include tax as configured by admin.

Yes. Order invoice/billing details are generated according to the order and site settings. You can contact support if you need invoice help.

If the checkout form provides billing fields, add the correct business information there. For special billing requests, contact us before or soon after placing the order.

Cancellation is usually possible only before production or dispatch starts. Custom printed or personalized products may not be cancellable once production has started.

Custom printed products are usually made specifically for your order, so returns are limited. If there is a genuine print, damage, or order issue, contact us with photos/videos and order details.

If the parcel is visibly damaged at delivery, refuse it where possible and contact us immediately. If you notice damage after delivery, share clear photos/videos of the packaging and product.

Contact support with your order number, artwork file, and clear photos/videos of the issue. We will review whether the issue is artwork-related, production-related, courier-related, or due to an approved proof/specification.

You can use the available checkout flow on the website. Having an account can help with order tracking, saved details, and support history where enabled.

Use the contact page, WhatsApp option, email, or phone details shown on the website. For faster support, share product name, size, quantity, material, artwork status, and delivery location.

Yes. Share your use case, quantity, budget, finish preference, and delivery timeline. Our team can suggest suitable material, size, finish, and ordering method.

Yes. For repeat or bulk business orders, contact us with expected monthly quantity, product type, artwork flow, and delivery needs so we can guide you properly.